Δωρεάν μεταφορικά για παραγγελίες από 50€

Orders

No, you can order as a guest
Category: Orders

You’ll be the first one to be informed about upcoming sales
You’ll be informed for every date of live/online Bazaar
Exclusive sales and coupons only for you

To subscribe to our newsletter click on the link below:

Newsletter

Category: Orders

As a registered customer, you will not have to complete your credentials each time on checkout. Also, you can check your order history and status in detail, compared to a guest user.

To register or login:

Σύνδεση

Category: Orders

Payments

Credit/Debit card, through the system of Piraeus Bank. It supports all Visa, Mastercard, American Express cards.

Cash on Delivery – COD (available only for orders till 30€ and ONLY for Greece)

For more information click the link below:

Πληρωμές

Category: Payments

Product quality

Silver (Platinum plated) NO. The color is kept clean and shine. You can wear them in water.

Gold (Gold plated 24k) NO. Gold plating is applied to change the color of the product, making it last even more.

With normal day to day use and in water, even something which is based on gold-plated silver 925, will lose its color after quite some time (several months). This is a natural procedure of the material.

In the final stage we can see the clean silver, shining surface of metal. It can be gold plated again at your own cost. But based on the price of the product and the long life span, we can reassure you that it will have payed off its value.

Category: Product quality

Yes, you can. You must though keep them away from salt, by cleaning them using clear/distilled water.

Note: You should care while using sunscreen or tanning oil, which can change the color of the jewel (as we discussed before about perfumes and creams), more than the fact that you’re going to swim with them.

Category: Product quality

If silver 925 does not cause you an allergic reaction, then typically you can wear all marsmallow jewels. The do not contain nickel and lead, which is the important information for those who are allergic.

Under any circumstances, you should be based on your own judgement and experience.

If you want to learn more on how to treat your jewels correctly, click the link below:

Jewelry care

Category: Product quality

METALS: We mostly use steel and platinum or gold plated brass (24k or 18k) nicker free.

ROCKS: We use semi-precious stones such as hematite, nephrite, natural pearl, zircon, chaolite, natural shells and glass.

Category: Product quality

Returns

Returns are acceptable only for defective products. To be sure for the product you’re going to receive:

Read product’s description carefully

Check product’s photos on our e-shop and Instagram page

Ask us for more information

Category: Returns

Shipping - Delivery

Greece:
1-3 working days or 1-5 working days for inaccessible areas.

Abroad (EU and UK):
4-10 working days

Greece: SpeedEx

Abroad (EU and UK): DHL

Greece:
Shipping costs 3€. In case of paying on delivery (cash on delivery), shipping costs 2,5€ more.

Abroad (EU and UK):
Shipping costs 10€.

Yes, we ship to all the EU countries and UK.

For more information click the link below:

Αποστολές

After the order is shipped, you’ll be notified via email that your order status changed from “processing” to “complete”. This email will contain the tracking number.

Click on the link below and use the tracking number you received for your order, to see where your order is:

http://www.speedex.gr/isapohi.asp NOTE: This link is for tracking orders shipped by SpeedEx. DHL tracking link will be added soon.